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100% Happiness Guarantee.
Have you had an experience with True Citrus you would like to share? We would love to hear about it! Your honest feedback helps to make us a better company with a better family of products. If you have questions (e.g., 100% Happiness Guarantee, how to sign up for email or where to find True Citrus products), comments (good or not-so-good), suggestions, recipes or usage tips you’d like to share, please don’t hesitate to contact us. You can reach out to us through the form below, phone, email, and even snail mail.
Customer Care Form:
Let us know how we can help you by completing the form below. We’ll typically get back to you within 24 hours during the week and the first business day after a weekend or holiday.
If you’d like to reach us by email, please send your message to CustomerCare@truecitrus.com. We’ll do our best to get back to you within 24 hours during the week and the first business day after a weekend or holiday.
If you want to speak with someone on the True Citrus team directly, please call 1-866-885-3666. To place an order from our Online Store, please call 1-844-588-8783. (Monday through Friday, 8:30 a.m. to 5:00 p.m. EST.)
If you want to reach out to us the old-fashioned way (though email and phone are faster), True Citrus is proudly located in Baltimore, MD. Send us a letter at:
11501 Pocomoke Court, Suite D
Baltimore, MD 21220